Title
Resolution to create the Service Delivery Action Team relative to the 2017-2021 Strategic Plan.
Body
WHEREAS, the City of West Allis has developed a 2017-2021 Strategic Plan which establishes goals, priorities, objectives, and strategies for the next five years to meet the needs of the community and the organization; and,
WHEREAS, Strategic Goal #1 - Image/Brand/Destination includes the following Strategic Action:
* 1-10 Expand opportunities for Seniors through external collaborations; and,
WHEREAS, Strategic Goal #2 Quality of Life includes the following Strategic Action:
* 2-6 Improve key service supports for the City's vulnerable populations (underemployed, homeless, impoverished); and,
WHEREAS, Strategic Goal #3 - Citizen Engagement includes the following Strategic Actions:
* 3-1 Create "City 101 Academy" to deepen citizen and stakeholder knowledge regarding city services and budget/plans/priorities, and strategic goals and outcomes/progresses of city-wide plan alignment.
* 3-3 Optimize strong partnerships with stakeholders to create new volunteer, employment and training opportunities.
* 3-4 Grow city-wide citizen-centered programs and services by cultivating strategic partnerships with local, regional and national businesses and organizations.
* 3-5 Expand access to City information through citizen focused city-wide communications and social media activities.
* 3-6 Create Virtual City Hall where citizens can access city-wide e-services, City publications, public reports, plans and meeting information, observe steps of City legislative/review processes (Legistar expansion and consistency) and make online payments.
* 3-7 Query and track citizens opinions and experiences regarding City services through Citizen Satisfaction Surveys; review and improve processes based on responses; and,
WHEREAS, Strategic Goal #4 - Economic Vitality and Sustainability includes the following Strategic Actions:
* 4-4 Actively engage citizens and community stakeholde...
Click here for full text